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Certified Service Centers

General Information

When you need repair or maintenance service for your vehicle, how can you be sure you're choosing a professional repair facility with excellent service, integrity and dependability? One great way is to visit one of the 3,000 Auto Value Certified Service Centers. They represent the best of the best, offering top quality parts and the reliability of ASE-certified technicians.

Each Auto Value Certified Service Center adheres to a specific Code of Ethics to provide the utmost in customer service through their business principles. Work performed at an Auto Value Certified Service Center is covered with the limited parts and labor warranty of the Confidence Plus® North American Warranty.

More details on Auto Value Certified Service Centers here .

While Bennett proudly recommends the work of Auto Value Certified Service Centers, these locations are not owned, operated or any other way affiliated with Bennett Auto Supply, Inc.

Code of Ethics

Each Certified Service Center subscribes to these business practices:

  • Perform high-quality repair at a fair price

  • Give the customer a price estimate for work to be performed

  • Use only proven high-quality merchandise

  • Employ the best skilled technicians obtainable

  • Furnish an itemized invoice and offer an inspection for replaced parts upon request

  • Have a sense of personal obligation to each individual customer

  • Recommend corrective and maintenance services, explaining to the customer which are required to correct existing problems and which are for preventative maintenance

  • Furnish or post copies of any warranties covering parts or services

  • Obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer

  • Follow state regulations

  • Notify the customer if appointments or completion promises cannot be kept

  • Exercise reasonable care for the customer's property while in possession of the service center

  • Maintain a system for fair settlement of customer concerns

Confidence Plus

In survey after survey, one of the most important things a customer wants from a professional installer is a warranty - in writing. That's what you'll find when you choose an Auto Value Certified Service Center. Your automotive repair or other service is backed up by the Confidence Plus North American Warranty.

This 24-month/24,000-mile limited parts and labor warranty demonstrates commitment to quality and to customers. All repairs and service are performed at a preferred shop and are backed by this warranty, giving customers assurance at home and on the road. If an issue arises, the customer can return to the shop where the repair was done. If they’re far from home, the warranty work can be done at any of the 20,000 preferred service center partners across North America.

While every technicians strives to perform reliable repairs every time, the Confidence Plus North American Warranty adds an extra layer of surety with every service.

In addition to Confidence Plus, customers can enjoy assistance with fuel, oil and water service; lockout assistance; flat tire assistance; and, battery jump-start through our SafeRoute Roadside Assistance program.